Cool Crops Policies
Please be sure to read our policies document before submitting your registration
Deposits are required to hold your spot. Simply sending an email telling us you intend to send your deposit does NOT hold your spot. Weekends sell out quickly so it’s imperative you send your deposit in order to secure your spot.
Once your deposit has been received refunds are only permitted more than 60 days prior to any event. Refunds will be made minus a $25.00 processing fee. If cancellation is requested less than 60 days prior to an event no refund can be guaranteed. If we have a waiting list and are able to fill your spot with someone from that list then we will refund your payment minus the $25.00 processing fee.
No Shows = No Refund
Refunds will be made in the manner the payment was made. (ie; If you pay by credit card we will refund you via your credit card)
Cool Crops reserves the right to cancel any event and will not be responsible for any expenses incurred by attendees such as airfare or other travel expenses. Should an event be cancelled by Cool Crops all registration fees paid will be refunded.
Returned checks will be charged a $25.00 fee and the check will need to be replaced with either a credit card payment or cashiers’ check.
Payment of full tuition is due prior to the event. You will be given a due date and it is important that your full payment be made on time. We have commitments to our venues and we need your on-time payment to meet our deadlines. Failure to pay your final balance may result in losing your space at the event. In this case your deposit will not be refunded.
Weather related cancellations will be at the discretion of Cool Crops. Rule of thumb is that the weekend will go on unless there is a State of Emergency. If bad weather is expected then we suggest you plan accordingly. Decisions to cancel will be made by Cool Crops within 24 hours of the event. Refunds will not be given for no shows.